Introduction

At Peace Staffing Services Ltd, we are committed to protecting and respecting your privacy and safeguarding your personal and health information. This Service User Privacy Notice explains how we collect, use, process, and secure the personal data of our service users — including individuals and organisations who receive healthcare staffing services across the United Kingdom.

Our services are tailored to meet the unique needs of each client, whether by providing experienced nurses, healthcare assistants, or support workers. Handling your information with the utmost care is fundamental to the trust and confidentiality inherent in the delivery of our services.

We encourage you to read this notice carefully. If you have any questions or concerns about your personal data, please contact us using the details provided at the end of this notice.

Section 1 – Identity and Contact Details of the Data Controller

1.1 Peace Staffing Services as Data Controller
Peace Staffing Services Ltd acts as the Data Controller, which means we are responsible for deciding how your personal information is collected, used, and stored.

1.2 Contact Details of the Data Protection Officer (DPO)
To ensure compliance with the UK GDPR and Data Protection Act 2018, and to protect your information, we have appointed a Data Protection Officer (DPO).

• Email: info@peacestaffingservices.co.uk

Section 2 – The Information We Collect

We may collect and process the following categories of personal data:

• Basic information (name, date of birth, gender, contact details)

• Employment and qualification details (for staff placements)

• Health information (where relevant to healthcare provision)

• Service requirements (type and scope of healthcare services needed)

• Financial details (for invoicing and payment processing)

• Compliance information (e.g., right-to-work documents, DBS confirmation for staff)

Section 3 – How We Use Your Information

Your personal data will be used for the following purposes:

• Matching healthcare professionals to appropriate roles

• Managing compliance with regulatory requirements

• Processing invoices and handling payments

• Communicating updates, schedules, and service confirmations

• Responding to complaints, feedback, or enquiries

Section 4 – Sharing Your Information

We will only share your information where it is necessary and lawful, including:

• With healthcare providers, hospitals, or care homes for staffing purposes

• With residential, corporate, or industrial clients requiring services

• With regulators (e.g., CQC, HMRC) where legally required

• With third-party service providers (e.g., payroll, IT support) under strict data protection agreements

Section 5 – Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, in line with legal, accounting, and regulatory obligations. Typical retention periods are:

• Staff compliance and HR records: retained for 6 years after employment ends

• Client contracts and service records: retained for 6 years after the contract ends

Section 6 – Your Rights

As a data subject, you have rights under the UK GDPR, including:

• The right to access the personal data we hold about you

• The right to request correction of inaccurate or incomplete data

• The right to request erasure of your data, where legally applicable

• The right to restrict processing in certain circumstances

• The right to data portability

• The right to object to processing, including for marketing purposes

• The right to lodge a complaint with the Information Commissioner’s Office (ICO)

Section 7 – Updates to This Notice

We may update this privacy notice periodically to reflect changes in law, regulation, or the services we provide. Updated versions will be published on our website and made available upon request.

Peace Staffing Services Ltd
For further enquiries regarding this policy, please contact us at:

• Email: info@peacestaffingservices.co.uk

Version 1.0 – September 2025