Introduction

Peace Staffing Services Ltd is committed to protecting the privacy and security of personal information. This General Privacy Policy explains how we collect, use, and protect data from service users, employees, contractors, and website visitors in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Section 1 – Information We Collect

We may collect personal information, including:

• Contact details (name, email, phone, address)

• Employment and compliance details (for staff)

• Health information (where relevant to healthcare staffing)

• Payment and invoicing details

• Information collected through our website (cookies, analytics)

Section 2 – How We Use Information

We use personal data for the following purposes:

• To deliver healthcare staffing and cleaning services

• To recruit, onboard, and manage employees and contractors

• To comply with regulatory and legal requirements

• To process payments and manage contracts

• To improve our website and services through analytics

• To respond to enquiries, complaints, or feedback

Section 3 – Lawful Basis for Processing

We rely on the following lawful bases to process personal data:

• Consent

• Contractual necessity

• Legal obligations

• Legitimate interests (e.g., service improvement, compliance, safeguarding)

• Vital interests (to protect life in emergencies)

Section 4 – Sharing Information

We may share personal information with:

• Healthcare providers to deliver contracted services

• Regulatory bodies (e.g., CQC, HMRC, ICO)

• Third-party IT, payroll, or HR providers (under strict agreements)

• Training and professional accreditation bodies

• Law enforcement or safeguarding authorities, where required